Privacy Policy
Last updated: August 11, 2025

First Baptist Church South Hill (“we”) respects your privacy. This Privacy Policy explains who we are, how we collect, use, and share personal information about you, and how you can exercise your privacy rights. This Privacy Policy applies to personal information that we collect when you use or interact with our website, text messaging service, or mobile application (“App”).

We recommend that you read this Privacy Policy in full to ensure you are fully informed. If you have any questions or concerns, please contact us using the contact details provided at the end of this Privacy Policy.

What does First Baptist Church South Hill do?

First Baptist Church South Hill is a faith-based organization headquartered in Chesapeake, Virginia, USA.

App Powered by Pushpay

Our App is powered by Pushpay. To understand Pushpay’s practices and how you can exercise your privacy rights with Pushpay, visit Pushpay’s Privacy Policy, available at:
https://pushpay.com/legal-center/privacy/

Personal Information We Collect

The personal information that we collect about you through our App or website depends on how you interact with us:

Information You Provide Voluntarily
We collect certain personal information from you when you choose to provide us with this information on or through our App or website, including but not limited to your first and last name, address, email address, and phone number.

If you choose to opt in to receive text messages from us, we collect and store your mobile phone number and your consent to receive text communications.

Information We Collect Automatically
The App may collect certain information automatically from your device when you use it, such as information about the device or browser you are accessing the App from or diagnostic data. In some countries, including those in the European Economic Area (“EEA”), this information may be considered personal information under applicable data protection laws.

The App may also collect information about how your device has interacted with the App, including the pages accessed and links clicked. Some of this information may be collected using cookies and similar tracking technologies. To learn more, visit Pushpay’s Cookie Notice page:
https://pushpay.com/legal-center/cookie-notice

How We Use Your Personal Information

We use and process or share your personal information collected through the App or website for the following purposes:

  • To deliver and improve our services to you: We use your personal information so that we can connect with you directly and provide services of the Organization related to our mission in an effective way.

  • To send communications: We use your personal information to communicate with you about our Organization, services, community news, promotions, or events we think may be of interest to you.

  • To send text messages (SMS):

    • If you have opted in for informational or transactional text messages, we use your mobile number to send updates related to services, schedules, and church events.

    • If you have opted in for marketing or promotional text messages, we may send you special announcements, event promotions, and outreach opportunities.

    • Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP to any message or contacting us directly.

  • To comply with legal obligations: We use your personal information as necessary when cooperating with law enforcement agencies, courts, and/or government authorities in accordance with our legal obligations under applicable laws.

  • Third party service providers and vendors: We share information with service providers, including data processing services, for First Baptist Church South Hill, for example, Pushpay.

  • Others: We may share information with others who otherwise process personal information for purposes described in this Privacy Policy.

SMS Text Messaging Policy

By providing your mobile number and opting in through our website or other approved method, you consent to receive text messages from First Baptist Church South Hill.

  • Message Frequency: Varies based on church events, services, and announcements.

  • Opt-Out: You may opt out at any time by replying STOP to any message. You will receive a confirmation of your opt-out.

  • Help: For help, reply HELP or contact [email protected].

  • Data Charges: Message and data rates may apply.

  • No Sale of Data: We do not share, sell, rent, or lease your mobile number or text message consent with third parties for marketing purposes.

  • Carrier Disclaimer: Mobile carriers are not liable for delayed or undelivered messages.

Data Sharing and Non-Sale Statement (Required for Compliance)

We do not sell or share mobile or personal data with third parties, affiliates, or partners for marketing or promotional purposes. We only share data with third parties when it is strictly necessary to deliver our services and only under binding agreements that ensure confidentiality. Under no circumstances will mobile data be shared or sold for advertising or promotional use.

Data Security

We use appropriate technical and organizational measures to protect the personal information that we collect about you through the App and website. Further information regarding data security measures of our service provider for this app can be found on Pushpay’s website at:
https://pushpay.com/security

Please be advised, however, that while we deploy these security measures and strive to protect your personal data, the use of the internet is not 100% secure, and for this reason, we cannot guarantee the security or integrity of any personal data that you transmit or disclose to us online.

Data Retention

We retain your personal information for as long as we require it for the purposes set out in this Privacy Policy. However, we may also keep some of your personal information for a specified period of time as required by certain laws (for example, to comply with applicable legal, tax, or accounting requirements).

Your Data Protection Rights

If you would like to request the deletion of your data in our possession, please reach out to us as outlined in the How to Contact Us section below.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time, and the changes are effective upon publication. Any updates to our text messaging practices will be reflected in this Privacy Policy. We encourage you to review it periodically to stay informed about how we collect and use your information, including SMS communications.

How to Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

First Baptist Church South Hill
Address: 3633 Galberry Rd, Chesapeake, VA 23323
Phone: (757) 545-0326
Email: [email protected]